Tu Asistente Virtual Norelis

Ofrecemos asistencia virtual especializada en servicios al cliente y gestion de E- Commerce, proporcionando una solución eficiente, profesional y escalable para empresas que buscan mejorar su servicio al cliente, optimizar su proceso y aumentar sus ventas.

macbook pro on white wooden table
macbook pro on white wooden table

Servicio Ofrecido

Atención al Cliente Multicanal

Consultas por chat correo electrónico y redes sociales

Manejo de Redes Sociales

Respuesta a comentarios y mensajes

Gestión de Pedido

Procesamientos, seguimiento y resolución de problemas

Administración de Tienda

Actulización de producto, inventarios y optimización de SEO.

Soporte en Venta y Marketing Digitales

Informes de rendimiento de ventas, atención al cliente, redacción y programación de correos electrónicos de servicio portventa y fidelización campañas promocionales y descuentos

A customer service area features a desk with two employees, one wearing a red uniform and the other assisting a customer. The setting includes a colorful backdrop with life-sized cutouts of young people and the word 'Loop' in large letters. The counter displays digital numbers, and promotional materials are placed on the desk.
A customer service area features a desk with two employees, one wearing a red uniform and the other assisting a customer. The setting includes a colorful backdrop with life-sized cutouts of young people and the word 'Loop' in large letters. The counter displays digital numbers, and promotional materials are placed on the desk.
A retail store interior featuring a wooden customer service desk with the logo of an eyewear company 'lenskart.com' prominently displayed. Several small stacks of product boxes and informational pamphlets are placed on the desk. Behind the desk, a wall with a wood panel design displays a large eyeglasses logo. The lighting is bright with recessed ceiling lights, and there are security cameras visible. On the floor, a few cardboard boxes are stacked to the side.
A retail store interior featuring a wooden customer service desk with the logo of an eyewear company 'lenskart.com' prominently displayed. Several small stacks of product boxes and informational pamphlets are placed on the desk. Behind the desk, a wall with a wood panel design displays a large eyeglasses logo. The lighting is bright with recessed ceiling lights, and there are security cameras visible. On the floor, a few cardboard boxes are stacked to the side.
A busy electronics store with multiple counters and customers. Several advertisements and electronics brand logos, such as Canon and SanDisk, are visible on the walls. Customer service representatives in uniform are assisting customers. The setting is dimly lit, giving it an indoor market ambiance.
A busy electronics store with multiple counters and customers. Several advertisements and electronics brand logos, such as Canon and SanDisk, are visible on the walls. Customer service representatives in uniform are assisting customers. The setting is dimly lit, giving it an indoor market ambiance.

Beneficios del Servicio

Ofrecemos asistencia virtual especializada en atención al cliente y optimización de procesos para empresas.

A person wearing a black cap and a black polo shirt with a courier service logo holds a large cardboard box. The background is a plain light gray, and the person appears to be smiling slightly.
A person wearing a black cap and a black polo shirt with a courier service logo holds a large cardboard box. The background is a plain light gray, and the person appears to be smiling slightly.
three women sitting beside table
three women sitting beside table
Básico

Todo lo del plan Estándar + soporte en marketing digital, automatización, informes de rendimiento

Todo lo del plan básico + seguimiento de envios, optimización de ficha de productos.

MacBook Pro near headphones
MacBook Pro near headphones

Atención al cliente básica (correo y chat) gestión de pedidos, soporte en redes sociales.

Estándar

Premium

30 Horas/Mes $250.00- $350.00

20 Horas/Mes $100.00- $200.00

40 Horas/Mes $350.00- $500.00

Precio personalizado segun su necesidades

Contáctanos

Estamos aquí para ayudarte con tus necesidades de atención al cliente.